Guide to Campus Telehealth Risk Mitigation

Establishing or continuing the use of telehealth on your campus is a strategic and technical endeavor requiring careful consideration of legal and risk management issues in addition to professional standards of patient care. Use this guide to establish or review your telehealth program on campus.

• Licensing requirements apply to telehealth services, and practitioners should determine the patient’s location at the time of the service to be sure all licensing requirements are met at the time services are provided.
• When engaging in telehealth, practitioners will be held to the same state practice standard and requirements regarding confidentiality, mandatory reporting, and other professional standards as if they were seeing the patient in person.
• In addition to other considerations, informed consent takes on particular importance in the context of a telehealth relationship and should be undertaken carefully.