When claims occur—despite best efforts to prevent them—United Educators (UE) members know they can rely on us for strong defense and effective claims resolution. At UE, claims handling is more than a job; it is a commitment of service that we pursue with
sensitivity and professionalism. Each claim receives the individual attention it deserves. Through early case evaluation and litigation management, UE helps members avoid the expense, time, emotion, and unpredictability of litigation.
Prevention and Protection Podcast: Our Cool Head, Warm Heart® Philosophy
Listen in to Prevention and Protection, the UE risk management podcast. In this episode, UE’s Alyssa Keehan, director of risk research and Joe McCullough, senior resolutions advisor, discuss our unique Cool Head, Warm Heart crisis response philosophy.
A Team Approach
Collaboration among member representatives, outside counsel, and UE’s mission-driven resolutions team ensures effective claims resolution. UE's resolutions attorneys and managers, with our outside expert counsel realize that every claim is unique and
give individual attention to each one.
With our experience in solely handling education claims, UE knows how to balance the costs and benefits of a settlement with pursuing a lawsuit. Recognizing that prolonged disputes demand resources from all parties, we craft strategies to develop good
legal outcomes. Three times, UE has represented our members all the way to the Supreme Court, winning the legal challenges and establishing important precedents. While cases of this complexity are not the norm, UE is prepared to go to extensive lengths
to protect each member, thereby protecting all members.
Expect the Unexpected
As society evolves, claims trends and defense strategies evolve as well. UE extensively studies claims data to identify patterns and enable members to proactively mitigate risks. Tenure denial challenges, sexual misconduct allegations, athletics injuries,
and school bus accidents have an established history. But as trends emerge on issues such as traumatic brain injury, active shooters, and Title IX compliance, we inform our members and provide resources and forums for sharing information.
We will continue to use our growing knowledge to help our members prevent and reduce risks, and when incidents occur, UE will be there every step of the way.