Territory Map

If you have questions about your claim or need additional assistance, contact the Resolutions team lead in your region.

Claims-Territory-Map-Oct2021.png

Region

Team Leads

West:
AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY, and Guam

Specialty Group:

Laura Olariu
(240) 482-4700


Comprehensive Group:

Alicia Williams
(240) 482-4703

Midwest:
AR, IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, OK, SD, TX, WI

Specialty Group:

Rhonda Hurwitz
(301) 215-6439


Comprehensive Group:

Laura Wilkes
(301) 215-6421

South:
AL, FL, GA, KY, LA, MS, NC, SC, TN, VA, WV, and the District of Columbia

Specialty Group:

Doug Onley
(301) 215-6405


Comprehensive Group:

Dina Marsie-Hazen
(301) 215-6433

Mid-Atlantic:
NY, PA

Specialty Group:

Jim Smith
(301) 215-6430


Comprehensive Group:

Pam Buchanan
(240) 802-4342

New England:
CT, DE, MA, MD, ME, NH, NJ, RI, VT, and the Virgin Islands

Specialty Group:

Vicki Higman
(301) 215-8473


Comprehensive Group:

Aisha Fallen
(301) 215-6406