Territory Map

If you have questions about your claim or need additional assistance, contact the Resolutions team lead in your region.

Claims Territory Map Nov 2022

Region

Team Leads

West:
AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, TX, UT, WA, WY, and Guam

Specialty Group:

Laura Olariu
(240) 482-4700


Comprehensive Group:

Crystal McLeod
(240) 802-4128

Midwest:
AR, IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, OK, PA, SD, WI

Specialty Group:

Joe Vossen
(240) 482-4711


Comprehensive Group:

Laura Wilkes
(301) 215-6421

South:
AL, FL, GA, KY, LA, MD, MS, NC, SC, TN, VA, WV, and the District of Columbia

Specialty Group:

Doug Onley
(301) 215-6405


Comprehensive Group:

Dina Hazen
(301) 215-6433

Mid-Atlantic:
NY, NJ

Specialty Group:

Carla Marcolin
(301) 215-6435


Comprehensive Group:

Samantha Ware
(240) 482-2222

New England:
CT, DE, MA, ME, NH, RI, VT, and the Virgin Islands

Specialty Group:

Vicki Higman
(301) 215-8473


Comprehensive Group:

Aisha Fallen
(301) 215-6406

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