United Educators (UE) recognizes the tremendous impact a tragedy or crisis can have on a school or campus. Expert guidance can be invaluable in helping to protect the institution’s reputation while you focus on recovery and managing operational and legal aspects of the crisis.
In alignment with our Cool Head, Warm Heart® philosophy—a recognition that responding to a tragedy requires a rational approach to legal matters and a thoughtful appreciation for the emotional trauma of the circumstance—UE offers ProResponse®, a supplemental crisis response program.
ProResponse may be available to members that carry any form of UE’s educators legal liability (ELL) plus any form of UE’s general liability (GL) coverage and public school districts that carry UE’s school board legal liability (SBLL) and UE’s GL coverage. ProResponse or crisis response services may not be available or may be limited for purchasing groups, consortiums, or K-12 public risk sharing pools. ProResponse benefits do not have to be tied to a liability occurrence or wrongful act by the institution and cover up to $75,000 in expenses, per guidelines below (effective April 1, 2017), for:
- Crisis communications
- Trauma/grief counseling
- Sexual misconduct investigation
- E-discovery consulting
- Threat assessment case consultation
Download
ProResponse Overview
ProResponse Expert Services |
Crisis communications services to manage media relations in unusual situations such as the assault of a student in a foreign study program, allegations of financial scandal, or death of a member of the educational community. Members can choose from among several UE-selected public relations firms or use a firm of their own selection with UE approval.
Benefit: UE will directly pay the provider for amounts up to $15,000 per incident without prior approval and an additional $60,000 upon approval.
Choose from approved public relations firms or request authorization to use another firm. |
Trauma/grief counseling to aid recovery following the death of a member of the institution's community, whether or not the death occurs on campus or during a school activity. Services provided by Black Swan/Empathia enable members to access trauma/grief counseling services to aid those affected by the crisis including students, faculty members, employees, family of the deceased, and other community members.
Benefit: UE will directly pay Black Swan/Empathia for amounts up to $15,000 per incident without prior approval and an additional $60,000 with approval.
Contact Black Swan/Empathia at (866) 713-1978.
UE members are encouraged to register with Empathia before services are needed by completing this form. |
Sexual misconduct investigation services help the institution to investigate allegations or reports of sexual misconduct. Services may include a full investigation, including interviews and gathering evidence, or providing expert advice to those conducting an investigation. UE must approve the service provider in advance.
Benefit: UE will reimburse the member for amounts up to $10,000 per incident with approval.
Contact Dena Kaufmann or Ashlee Hodge for service provider approval. |
E-discovery consulting services to ensure that proper litigation holds and other procedures are put in place to aid in launching a defensible fact-finding process. All services are provided through Consilio.
Benefit: UE will pay Consilio for amounts up to $10,000 per incident with approval.
Contact Consilio at (202) 285-5699 or (202) 285-4940. |
Threat assessment case consultation to assess the severity of a threat or disturbing behavior. Depending on the circumstances, case consultation may include a full threat assessment investigation, assistance with an existing investigation, or specific subject matter expertise on a case. All services are provided through Sigma.
Benefit: UE will pay Sigma for amounts up to $10,000 per incident with approval.
Contact Sigma at (703) 647-7419 or (888) 820-1401. |