Claims Service Teams
Click a state to view the team members for that region. The team list will appear below the map.
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Staff
Nikole Alcala
Manager, Claims Administration
301-215-6413
Lauren Best
Claims Management Coordinator
301-215-6435
Donna Esposito
Claims Management Coordinator
301-215-6433
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West Team Members
Michael Krackov
Senior Claims Counsel -- Team Leader
301-215-9577
Nada Moeiny
Claims Counsel
301-215-9583
Laura Olairu
Associate Claims Counsel
240-482-4700
Upper Midwest Team Members
Rhonda Hurwitz
Senior Claims Counsel -- Team Leader
301-215-6439
Hillary Pettegrew
Claims Counsel
301-215-6415
John Di Calogero
Associate Claims Counsel
301-215-6421
South Team Members
Doug Onley
Senior Claims Counsel -- Team Leader
301-215-6405
Aisha Fallen
Claims Counsel
301-215-6406
Sarah Braughler
Associate Claims Counsel
301-215-9584
Ken June
Associate Claims Counsel
301-215-6416
Midlantic Team Members
Vicki Higman
Associate General Counsel for Claims Management -- Team Leader
301-215-8473
Jennifer Pennington
Claims Counsel
301-215-9585
Jim Smith
Associate Claims Counsel
301-215-6430
Tracey Altadonna
Claims Manager
301-215-6437
New York Team Members
Julie Katchmir
Senior Claims Counsel -- Team Leader
301-215-6409
Richard Donato
Claims Manager
301-215-9589
Jim Knerr
Associate Claims Counsel
240-482-4703
Emily Caputo
Associate Claims Counsel
240-482-4705
New England Team Members
Louise Cobbs
Senior Claims Counsel -- Team Leader
301-215-9538
Heather Salko
Claims Counsel
301-215-6431
Terry Harbonic
Claims Manager
301-215-6400
Dena Kaufmann
Associate Claims Counsel
240-482-4706
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